Cookie Policy
Understanding how we use cookies to enhance your lottery experience, ensure security, and maintain site functionality.
Last Updated: January 15, 2025
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies contain information that is transferred to your device's hard drive. They help us recognize your device when you return to our site and remember your preferences. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Types of Cookies We Use
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
- First-Party Cookies: Set directly by our website
- Third-Party Cookies: Set by external services we use
How We Use Cookies
We use cookies for various purposes to ensure our lottery website functions properly and provides you with the best possible experience.
Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.
Essential Cookie Functions:
- Session management and user authentication
- Security and fraud prevention
- Load balancing and site functionality
- Remembering items in your shopping cart
Age Verification Cookies
As a licensed lottery operator in Australia, we are legally required to verify that all users are 18 years or older. We use cookies to remember your age verification status so you don't need to verify your age on every visit.
Age Verification Features:
- Stores age verification confirmation for returning visitors
- Prevents access to lottery content for unverified users
- Expires after 30 days for security purposes
Payment Security Cookies
When you make a lottery purchase, we use secure cookies to process your payment safely and prevent fraudulent transactions. These cookies work with our payment processors to ensure your financial information is protected.
Payment Security Functions:
- Encrypt payment transaction data
- Verify payment method authenticity
- Prevent duplicate transactions
- Detect and block fraudulent payment attempts
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This information helps us improve our services, optimize user experience, and ensure our lottery games are presented effectively.
Analytics Information Collected:
- Pages visited and time spent on each page
- Lottery games viewed and interaction patterns
- Device type, browser, and operating system information
- Geographic location (country/region level only)
- Traffic sources and referral information
Note: All analytics data is collected anonymously and cannot be used to personally identify you.
Marketing Cookies
With your consent, we use marketing cookies to deliver personalized lottery promotions and relevant content based on your interests. These cookies help us show you offers for games you might enjoy and communicate jackpot updates effectively.
Marketing Cookie Uses:
- Display relevant lottery game recommendations
- Personalize jackpot notifications and promotional content
- Track campaign effectiveness and user engagement
- Limit the frequency of promotional messages
You can opt out of marketing cookies at any time through your browser settings or our cookie consent banner.
Responsible Gaming Cookies
As part of our commitment to responsible gaming, we use cookies to support player protection features. These cookies help enforce spending limits, track gaming time, and facilitate self-exclusion programs.
Responsible Gaming Features:
- Remember your spending limits and alert when approaching them
- Track time spent on the site and provide break reminders
- Enforce self-exclusion periods and cool-off restrictions
- Display responsible gaming resources when appropriate
Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website to deliver their services.
When you use our lottery website, you may encounter cookies from third-party services that we integrate to provide essential functionality and improve your experience. These third parties have their own privacy and cookie policies.
Third-Party Services We Use:
Payment Processors
Secure payment processing services (Visa, Mastercard, PayPal, Apple Pay, Google Pay) use cookies to facilitate safe transactions and prevent fraud.
These cookies are essential for processing lottery purchases and are strictly controlled by PCI-DSS compliant payment providers.
Analytics Services
Web analytics tools help us understand site usage patterns and improve our lottery services.
Analytics cookies collect anonymized data and do not contain personally identifiable information.
Content Delivery Networks
CDN services use cookies to deliver website content efficiently and improve page loading speeds.
These cookies help optimize your browsing experience by caching content closer to your location.
Security Services
Security providers use cookies to detect and prevent fraudulent activity, bot attacks, and unauthorized access.
Essential for maintaining the integrity of our lottery platform and protecting player accounts.
Important: We carefully select third-party providers who meet Australian privacy standards and our strict security requirements. We do not control these third-party cookies but ensure our partners comply with relevant data protection regulations.
Detailed Cookie List
A comprehensive list of specific cookies used on our lottery website, their purpose, and duration.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| session_id | Maintains your session while browsing the site | Essential | Session |
| age_verified | Stores age verification confirmation (18+) | Essential | 30 days |
| cookie_consent | Remembers your cookie preferences | Essential | 1 year |
| cart_token | Stores lottery ticket selections in your cart | Essential | 7 days |
| auth_token | Authenticates logged-in users | Essential | 14 days |
| payment_session | Secures payment transaction process | Security | Session |
| fraud_check | Prevents fraudulent transactions | Security | 30 days |
| analytics_id | Tracks anonymous usage patterns | Analytics | 2 years |
| page_views | Counts page visits and session duration | Analytics | Session |
| promo_seen | Controls promotional banner frequency | Marketing | 90 days |
| game_preferences | Remembers preferred lottery games | Marketing | 1 year |
| spending_limit | Tracks responsible gaming spending limits | Responsible Gaming | Persistent |
| play_time | Monitors time spent on site for break reminders | Responsible Gaming | Session |
| self_exclusion | Enforces self-exclusion periods | Responsible Gaming | Persistent |
Managing Your Cookie Preferences
You have control over the cookies stored on your device. Here's how to manage them.
Cookie Consent Banner
When you first visit our lottery website, you'll see a cookie consent banner. This allows you to accept all cookies, reject non-essential cookies, or customize your preferences. Your choice is stored in a cookie (cookie_consent) so we remember your preferences on future visits.
Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse cookies, delete existing cookies, or notify you when cookies are being set. However, blocking or deleting cookies may impact your ability to use certain features of our lottery site.
Google Chrome
- Open Settings → Privacy and security
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Open Options → Privacy & Security
- Under Cookies and Site Data
- Adjust cookie settings as desired
Safari
- Open Preferences → Privacy
- Manage cookies and website data
- Select blocking preferences
Microsoft Edge
- Open Settings → Cookies and site permissions
- Select "Cookies and site data"
- Choose cookie management options
Impact of Disabling Cookies
While you have the right to refuse cookies, please be aware that blocking certain cookies will impact your ability to use our lottery website:
- You may not be able to log in or make lottery purchases
- Age verification will be required on every visit
- Your shopping cart may not function properly
- Responsible gaming limits and protections may not work
- Payment processing may be unavailable
Cookie Duration
Different cookies have different lifespans depending on their purpose. Understanding cookie duration helps you know how long information is stored on your device.
Session Cookies
These cookies are temporary and are automatically deleted when you close your browser.
Duration: Browser session only
Short-Term Cookies
These cookies remain on your device for days or weeks, storing information like shopping cart contents.
Duration: 7-90 days typically
Long-Term Cookies
These cookies persist for extended periods to remember your preferences and settings across visits.
Duration: 1-2 years typically
Note: Responsible gaming cookies (spending limits, self-exclusion) remain persistent until you actively change or remove them to ensure continuous protection. Analytics and marketing cookies typically expire after 1-2 years.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the cookies we use. We encourage you to review this policy periodically to stay informed about how we use cookies.
How We Notify You of Changes:
-
Update the "Last Updated" date at the top of this policy
-
Display a notification banner on our website for significant changes
-
Request renewed consent for new cookie types or purposes
Your continued use of our lottery website after policy updates constitutes acceptance of the revised Cookie Policy.
Related Policies
This Cookie Policy should be read in conjunction with our other policies to understand how we handle your information comprehensively.
Privacy Policy
Learn how we collect, use, and protect your personal information on our lottery website.
Read Privacy PolicyTerms of Service
Review the terms and conditions governing your use of our lottery services.
Read Terms of ServiceResponsible Gaming
Discover our commitment to responsible gaming practices and player protection.
Learn About Responsible PlayContact Us
Have questions about cookies or data handling? Get in touch with our support team.
Contact SupportContact Us About Cookies
If you have questions about our use of cookies, need help managing your cookie preferences, or want to exercise your data protection rights, please contact us:
Email Address
contact@RedRockLotto.comFor general cookie policy inquiries and data protection questions
Postal Address
Privacy Team
RedRockLotto.com
Victoria, Australia
What to Include in Your Inquiry:
- Your full name and contact information
- Specific cookie-related question or concern
- Any relevant details (browser type, device, date of visit)
We aim to respond to all cookie policy inquiries within 5 business days.
Your Privacy Matters
We're committed to transparency about how we use cookies and protecting your privacy. You're always in control of your cookie preferences.